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Arab Franchise Association's Code of Ethics

Arab Franchise Association's Code of Ethics
PREFACE:
The Arab Franchise Association Code of Ethics is intended to establish a framework for the implementation of best practices in the franchise relationships of Arab Franchise Association members. The Code is one component of the Arab Franchise Association's self-regulation program, which also includes the Arab Franchise Association Ombudsman and revisions to the Arab Franchise Association bylaws that will streamline the enforcement mechanism for the Code. The Code represents the ideals to which all Arab Franchise Association members agree to subscribe in their franchise relationships... Also the Code is not intended to establish standards to be applied by third parties, such as the courts, but to create a framework under which Arab Franchise Association and its members will govern themselves. The Code is not intended to anticipate the solution to every challenge that may arise in a franchise relationship, but rather to provide a set of core values that are the basis for the resolution of the challenges that may arise in franchise relationships. The Code, like franchising, is dynamic and may be revised to reflect the most current developments in structuring and maintaining franchise relationships. The Arab Franchise Association's members believe that adherence to the values expressed in the Arab Franchise Association Code will result in healthy, productive, and mutually beneficial franchise relationships.
The Arab Franchise Association Code of Ethics is a simple, straight forward, a recitation of the goals to which all members of the Arab Franchise Association aspire in the conduct of their franchise relationships.
The Code is not intended to anticipate each and every possible occurrence on a franchise relationship, but rather to articulate the values upon which the members of the Arab Franchise Association will structure their franchise relationships and strive to conduct their businesses.
CONFLICT RESOLUTION:
Arab Franchise Association's members are realistic about franchise relationships, and recognize that from time to time disputes will arise in those relationships. Arab Franchise Association's members are committed to the amicable and prompt resolution of these disputes. Arab Franchise Association members believe that franchise systems should establish a method for internal dispute resolution and should publicize and encourage use of such dispute resolution mechanisms. For these reasons, the Arab Franchise Association has created the Arab Franchise Association Ombudsman program, an independent third-party who can assist franchisors and franchisees by facilitating dialogue to avoid disputes and to work together to resolve disputes. The Arab Franchise Association also strongly recommends the use of the National Franchise Mediation Program (NFMP) when a more structured mediation service is needed to help resolve differences.
OBEY THE LAW:
A Responsibility To Preserve the Promise of Franchising
Arab Franchise Association's members enthusiastically support full compliance with, and vigorous enforcement of, all applicable federal and state franchise regulations. This commitment is fundamental to enhancing and safeguarding the business environment for franchising. Arab Franchise Association's members believe that the information provided during the presale disclosure process is the cornerstone of a positive business climate for franchising, and is the basis for successful and mutually beneficial franchise relationships.
TRUST, TRUTH AND HONESTY:
Foundations of Franchising
Every franchise relationship is founded on the mutual commitment of both parties to fulfill their obligations under the franchise agreement. Each party will fulfill its obligations, will act consistent with the interests of the brand and will not act so as to harm the brand and system. This willing interdependence between franchisors and franchisees, and the trust and honesty upon which it is founded, has made franchising a worldwide success as a strategy for business growth.
Honesty embodies openness, candor, and truthfulness. Franchisees and franchisors commit to sharing ideas and information and to face challenges in clear and direct terms. Arab Franchise Association members will be sincere in word, act, and character - reputable and without deception.
The public image and reputation of the franchise system is one of its most valuable and enduring assets. A positive image and reputation will create value for Franchisors and Franchisees attract investment in existing and new outlets from franchisees and from new franchise operators help capture additional market share, and enhance consumer loyalty and satisfaction. This can only be achieved with trust, truth, and honesty between franchisors and franchisees.
Support of Arab Franchise Association and the Member Code of Ethics
Franchisees and franchisors have a responsibility to voice their concerns and offer suggestions on how the Code and the Arab Franchise Association can best meet the needs of its members. Franchisors and franchisees commit to supporting and promoting the initiatives of the Arab Franchise Association and advocating adherence to the letter and spirit of the Member Code of Ethics. Members who feel that another member has violated the Code in their operations may file a formal written complaint with the Arab Franchise Association . For more information contact the Arab Franchise Association at Gefinor Center, Block-C, suite 304, Clemenceau street, Beirut, Lebanon - Tel. +961 1 744 122 - Mobile + 961 3 668 445 - Email: info@arabfranchiseassociation.com - www.arabfranchiseassociation.com
Arab Franchise Association
Friday, 19 Jul 2019 20:44
 
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